Akiebu
Shaiza has been in the Hotel Management Industry for over a decade now,
bringing alive his dream career, which he has long defined as a higher
secondary student. That, he rose from the mere position of being a bartender, a
dishwasher, a waiter, and eventually a supervisor before he was promoted to
Assistant Manager while simultaneously being a Management Student, all in a
matter of three years is a feat that not many people achieve.
He
has his foundation rooted at the Swiss Hotel Management School, Switzerland, a
place reputedly known as the home of hotel and hospitality management for its
establishment over a hundred years ago when the first palace-style hotels were
built. He undertook a two year course in Hospitality Management at the Swiss
Hotel Management School (SHMS) before he subsequently ventured into a course in
Events Management. His memory of being a student there also includes being
selected as the Students’ President at the SHMS, Switzerland.
Akiebu
decided to shift places after a while but his experience also says that, that
is not the easiest thing to do, even as he explains, “you know, for instance,
from out of 100 requests, you get 80 denials…” but very clearly, he isn’t the
kind who gives up easily as he found himself landing in a new place during the
year 2010 at one of the largest hotel operators in Hong Kong, namely, ‘Regal
Hotels International’.
Yet,
he started all over again right from the ground level till he was promoted to
Supervisor and looked after an overwhelming number of 482 rooms. Recalling his
work experiences in these places, he says, ‘it was a challenge in the sense
that we had to handle a lot of complaints, sometimes our clients get locked
out, or leave their passports or credit cards in their rooms and call from the
airport…things like that.’
But,
“a breath of fresh air” is what he says of his experiences abroad. He also
likes the fact that he gets to meet people from all walks of life, right from
the well-to-do to the not-so-fortunate. Well, it has always been his motto to
“work hard, party harder”. ‘This is one of the things that a teacher of ours
always insisted on too!’ he adds.
He
worked at Hong Kong for a shorter duration of two years, only perhaps because
he had far greater plans. Although he enjoyed the rich culture and work
experiences in these places, it has however always been his prerogative to
travel and explore the world of management. To this end, he has been to places
like Portugal, Amsterdam, France, Italy, Belgium, Norway and Germany,
fulfilling both the purposes of travelling as a hobby and travelling as part of
his eagerness in exploring lounges and bars.
One
could say, the greater Naga in Akiebu compelled him to return home. “If people
who had had exposure do not come back and let our people not know about what we
have learnt, our place will not change…” is what he says about choosing home
over all the fascinating places he had been to. His latest venture being the
“Rattle and Hum Lounge” which opened last December in the heart of High School
Junction Kohima. ‘I wanted a lounge which can cater to everybody, young and
old, single and individuals”, he enlightens. Rattle and Hum Lounge specializes
in Indian and Chinese amongst the varieties of items such as Pork Manchurian,
Aloo Bhaji, Non-Veg Thali etc that are served there and is open from 10:30 am
to 7:00 pm all week excepting Monday while Sundays are open after 11:30 am.
If
there is something that the young Managing Director of Rattle & Hum Lounge
would change in the Naga society as far as management and hospitality is
concerned, it would be “personality” and “punctuality”. “Everybody is very shy
to even warmly say, ‘can I get you a cup of tea?’” he expresses while the rest
of us are all aware of the popular ‘Naga Timing’.
One
of the things that he is really concerned about is the traffic while
specifically pointing to the snail-paced traffic in the state capital. To this,
he suggests, maybe parking on both sides of the road could be avoided or make
it one way for certain time periods, even as he hopes for the traffic to get
better in Kohima.
It is
a sign of encouragement for the 27 year old to see private enterprises growing
in the state, and it is also his hope that entrepreneurs and proprietors would
build relations of trust and promote each other’s businesses instead of
competing with each other. ‘There are times we could always refer clients to
each other’s’, he puts across, while emphasizing on building networks of
business related connections.
For
the youths, he goes on to say, ‘speaking up and raising your voice is the only
way you learn things, but be sure that you always put God first’, while on a
special note, he insists, that he is grateful to family and friends for
encouraging him and helping him be where he is today.